SUPPORT
Frequently Asked Questions
Everything you need to know about LivingDot hosting. Can not find your answer? Contact us.
GETTING STARTED
Account & Setup
How long until my account is set up?
We aim to get all accounts set up and a welcome email sent within 2 hours of signing up.
Do you support WordPress?
Yes! Our servers are specifically configured for WordPress — it is what we do best. WordPress comes pre-installed on all plans.
Do I need technical knowledge to get started?
None at all. We handle the entire setup for you. If you can write, you can blog with LivingDot.
Can I migrate my existing blog to LivingDot?
Yes. Our team provides migration assistance to move your existing WordPress blog to LivingDot with minimal downtime.
HOSTING & DOMAINS
Technical Questions
Can I host more than one domain?
Yes. Our control panel includes an Addon Domains feature that makes hosting multiple domains easy from one account.
Are your servers Windows or Linux?
We provide virtual and dedicated Linux web hosting — the gold standard for WordPress performance and security.
Is SSL included?
Yes, a free SSL certificate is included with all plans. Your blog will be secure on HTTPS from day one.
Do you provide regular website hosting?
Yes. You will find our hosting for regular and database-driven websites among the best available, not just blogs.
BILLING & SUPPORT
Plans & Payments
What are your support hours?
We have staff on-site 24/7/365 — always ready to help. There is no such thing as out-of-hours at LivingDot.
Are there long-term contracts?
No. All our plans are month-to-month with no long-term commitments required. You can cancel at any time.
Can I upgrade my plan?
Yes. You can upgrade to a higher plan at any time via your cPanel or by contacting our support team directly.
What email is included?
Every plan includes web-based and Outlook-compatible email accounts — from 50 up to 200 depending on your plan.